Payment via PayPal or credit card is due at time of purchase. No cash, personal checks or money orders accepted. Please do NOT choose the "other" option during checkout unless you are placing an item on reserve/layaway.
Maryland residents pay 6% sales tax.
All payments must be made within 24 hours or the purchase will be cancelled and re-listed without warning.
Prices are non-negotiable and we don't respond to messages with best offers or requesting discounts. This is nothing personal, prices are set after much care, consideration and prior work to obtain, repair, photograph and list.
When large purchase are made by re-sellers, we sometimes offer a discount ranging between 10-20%. Prior purchases, number of items and what is being purchased, help us to determine these special discounts.
Maximum of 30 days.
There are no discounts, returns, refunds or payment refunds on layaway items. To put an item on layaway, CONTACT US to add "OTHER" as a payment option. Once we have added it, place the item in your cart and select "OTHER" as the form of payment and complete checkout. No money will be gathered at checkout, so be sure to complete the next step as you will not be sent an invoice.
All payments must be made directly through PayPal to info [at] kuratedke.com. A deposit of 25% must be received immediately. If you need to make a deposit of a smaller amount this must be pre-authorized by Kurated.
Full payment must be received through PayPal directly within 30 days from the initial checkout, with equal payments due over 4 weeks after the initial deposit. There are no refunds should you not complete the payments by the end of 30 days. If full payment is not reached at the end of 30 days, layaway is canceled, the item is re-listed and previous payments not refunded.
Items are only shipped after completion of payments and we require 2 weeks handling for shipments unless specific arrangements are made with Kurated.
ALL PAYMENTS MUST BE MADE IN US DOLLARS.
CHOOSE CAREFULLY AS LAYAWAY SALES ARE FINAL AND NOT RETURNABLE.
THERE ARE NO REFUNDS FOR INCOMPLETE LAYAWAY PURCHASES, ALL PAYMENTS MADE ARE NON-REFUNDABLE.
NO REFUNDS/RETURNS ON LAYAWAY ITEMS.
Given all the rules, KURATED is very reasonable and understanding. Communication is the key. If you are struggling to reach the 30 day goal, let us know and we may relinquish the original layaway contract for a new one, giving some leniency.
SHIPPING/HANDLING IS 5-7 DAYS UNLESS PREVIOUSLY ARRANGED AND GUARANTEED.
We ship USPS Priority and First Class mail. If you need your item or items asap we will be happy work with you. We will expedite shipping via USPS Express Mail upon request at the additional fee or you can choose the expedited service upon checkout.
PayPal requires a signature confirmation within the US and that international shipments have tracking, on any purchase over $250.00.
Please plan on someone being available for signature or arrange special handling with the USPS. Be sure the shipping address provided is secure.
We ship international items through USPS First Class International Mail. Please note that we can not add insurance to a first class package. Please be aware that upgrading shipping will be much more expensive than first class. Contact me if you wish to upgrade shipping and add insurance on your international item or add it upon checkout.
KURATED IS NOT RESPONSIBLE FOR ITEMS LOST, MISPLACED OR DAMAGED ONCE TRACKING CONFIRMS DELIVERY.
REDUSE, REUSE & RECYCLE.
We reuse boxes and and materials whenever possible, doing our part to prevent a build up of waste. If you would like a new box, please specify.
We can combine shipping on multiple orders.
RETURNS, REFUNDS AND EXCHANGES
Customer satisfaction is extremely important to us. Return requests must be made WITHIN 2 DAYS of receipt of your item - NO EXCEPTIONS. We will do our very best to offer a fair resolution. We do not accept returns due to fit and/or color, buyers remorse, or shipping delays. Please see detailed measurements and message us with any questions regarding color. We reserve the right to deny a request or offer another resolution.
Many of our items are over 50 years old. We disclose all flaws and damage but expect wear consistent with age, i.e. occasional loose/missing seam stitches or missing hook/eye closures, sticky zippers, etc.
Shipping fees are non-refundable. NO EXCEPTIONS for international customers regardless of return request. Without this policy in place, it would be impossible for us to offer shipping outside of the country. Thank you for understanding.
If a refund is granted you have 5 days to ship the item back on your own dime, in the same condition, for 75% refund of purchase price. No refunds on shipping charges.
Should you have any further questions, please contact firstname.lastname@example.org.
The pictures throughout the listings feature outfits, meant to inspire not to mislead. The listings are for the item stated in the listing. Accessories, shoes, belts, etc. are not included unless specified in the listing.
Crinoline and enhancements are sometimes used in photos but are also not included. We sometimes pin our garments onto our dress forms. It is too hard to have every size form for every ensemble. We pin these items in order to show the innate design that is frequently hidden when on a hanger. We spend a good amount of time studying a piece before we photograph, to be sure our presentation of the piece best reflects the design.
In a perfect world we would take all photos in natural lighting and this lighting would illuminate the colors and design perfectly. While we understand you want to see a piece under certain conditions, at this time we are unable to fulfill the request for special photos.
Computer monitors differ and color cannot always be judged by your monitor. If you need specific description of a color let us know and we will do our best!
We provide measurements so you can know the exact size of an item. For handbags, in order to visualize proportions, we recommend marking the measurement on paper and adding a string for the drop. Then use this paper to view size and fit in a mirror.
Please use measurements rather than stated sizes to determine fit. Know your measurements and evaluate fit allowing room for your body. Measurements provided are of the item, not you, so leave some wiggle room, unless otherwise stated in the listing. Measurements are taken flat so double when appropriate.